Wisconsin Bids > Bid Detail

RFP-2024-002 - Zoo Management System

Agency: Milwaukee County
Level of Government: State & Local
Category:
  • 65 - Medical, Dental, and Veterinary Equipment and Supplies
  • 70 - General Purpose Information Technology Equipment (including software).
Opps ID: NBD15073650514862657
Posted Date: Mar 11, 2024
Due Date: Apr 26, 2024
Solicitation No: RFP-2024-002
Source: https://countymilwaukee.bonfir...

Project: Zoo Management System

Ref. #: RFP-2024-002
Type: RFP
Status:
Open Date:
Questions Due Date:
Close Date:
Days Left:
Project Description:

Milwaukee County invites responses to this RFP from qualified Offerors with significant experience in the design, installation, setup, and ongoing support and maintenance of a best-in-class all-in-one SaaS Zoo Management System software solution interested in supplying their proposed solution to the Milwaukee County Zoo. “All-in-one” means that the following modules or tools are available either in a single software solution or in multiple integrated or interfaced solutions: Ticketing & Admissions, Registrations & Event Management, CRM & Communications, Point-of-Sale, Financial Management (AP/AR), Inventory Management, Reporting & Analytics, Gift Cards & Loyalty Programs, Donations & Membership Management.

The County prefers SaaS solutions in line with its overall information technology posture and roadmap. However, we may consider on-premise solutions if those solutions demonstrate greater functionality and/or cost savings.

The County intends to award a three (3) year contract with up to three (3) optional one (1) year renewals to the winning Offeror(s) under this solicitation. The County has an estimated budget of $1,938,767.00 in approved ARPA funds for this effort, of which $1,762,515 is dedicated to software, hardware, and implementation services.

Important Events:
Commodity Codes:
UNSPSC 43 Information Technology Broadcasting and Telecommunications: This segment includes communications and computer equipment as well as peripheral input, output and storage devices. This segment also includes networking equipment and general computer components and supplies such as printers, electronic storage media and connection cables.
UNSPSC 4321 Computer Equipment and Accessories: The computer and it's accessories together provide a platform to enable user computing. A computer is a device that accepts information (in the form of digital data) and manipulates it for some result based on a program or sequence of instructions on how data is to be processed. Complex computers also include the means for storing data (including the program, which is also a form of data) for some necessary duration. A program may be invariable and built into the computer (and called logic circuitry as it is on microprocessors) or different programs may be provided to the computer (loaded into its storage and then started by an administrator or user). Today's computers have both kinds of programming.
UNSPSC 4323 Software: Software is any set of instructions written with series of 1's and 0's that operate or facilitate programmable objects.
UNSPSC 432323 Data management and query software: Software to retrieve and analyze data from information technology systems.
UNSPSC 43211505 Point of sale POS terminal: A point-of-sale (POS) terminal is a computerized replacement for a cash register. Much more complex than the cash registers, the POS system can include the ability to record and track customer orders, process credit and debit cards, connect to other systems in a network, and manage inventory. Generally, a POS terminal has as its core a personal computer, which is provided with application-specific programs and I/O devices for the particular environment in which it will serve. A POS system for a restaurant, for example, is likely to have all menu items stored in a database. POS terminals are used in most industries that have a point of sale such as a service desk, including restaurants, lodging, entertainment, and museums. POS terminals are also Web-enabled, which makes remote training and operation possible, as well as inventory tracking across geographically-dispersed locations.
UNSPSC 43231508 Inventory management software: These software are used to maintain the inventory of companies and restaurents. This software make use of barcodes or unique ids for their inventory management system .Some of the inventory management software are Tracrite software,Accurateid,ordersplus,clevertool,aldata software etc.
UNSPSC 43231514 Sales and marketing software
UNSPSC 43232303 Customer relationship management CRM software: Software to manage customer interactions.
Supporting Documentation:
File Type Description Date Created Actions
RFP-2024-002 - Zoo Management System.pdf Documentation
RFP Document - PDF
2024-02-21 08:05:17 -
RFP-2024-002 - Zoo Management System.docx Documentation
RFP Document - Word
2024-02-21 08:06:43 -
PROC-4 The County's Vision of Achieving Racial Equity.docx Documentation
Exhibit D: PROC-4 Document
2024-02-21 09:01:33 -
PROC-3 Supplier Obligations & Expectations; County's Rights and Policies.docx Documentation
Exhibit C: PROC-3 Document
2024-02-21 09:01:33 -
PROC-1 Milwaukee County Acquisition Process.docx Documentation
Exhibit A: PROC-1 Document
2024-02-21 09:01:33 -
PROC-2 Instructions for Submitting a Proposal.docx Documentation
Exhibit B: PROC-2 Document
2024-02-21 09:01:33 -
2024 Insurance Requirements Form.docx Documentation
Exhibit F: 2024 Standard Insurance Requirements Form
2024-02-21 09:06:29 -
2024 Information Technology Policies.pdf Documentation
Exhibit G - Milwaukee County Information Technology Policies
2024-02-21 09:07:21 -
Proprietary Information Disclosure Form.pdf Documentation
Exhibit H - Proprietary Information Disclosure Form
2024-02-21 09:07:59 -
EEOC Compliance Certificate.pdf Documentation
Exhibit J - EEOC Compliance Certificate
2024-02-21 09:08:31 -
Sworn Statement of Offeror.pdf Documentation
Exhibit K - Sworn Statement of Offeror Form
2024-02-21 09:08:31 -
TBE Forms.pdf Documentation
Targeted Business Enterprise Forms
2024-02-21 09:09:29 -
Request for Exceptions Form.docx Documentation
Exhibit I - Request for Exceptions Form
2024-02-21 09:10:53 -
IT Terms Addendum.docx Documentation
Exhibit E - Milwaukee County Sample Contract IT Terms Addendum
2024-02-21 09:11:47 -
CLEAN Master Agreement Template.docx Documentation
Exhibit E - Milwaukee County Sample Contract - Master Agreement Template
2024-02-21 09:12:44 -

Note To download files, Log in or Register for a Bonfire Account.

Requested Information:

Listed below are the documents and information needed to complete your submission:

Preliminary Evaluation
Name Type # Files Requirement Instructions
Preliminary Evaluation Questionnaire (Q-24TU) Questionnaire: Excel (.xlsx) 1 Required You will need to fill out the provided Response Template for this Questionnaire.

Please log in to download the Response Template.

Proprietary Information Disclosure Form File Type: PDF (.pdf) 1 Required
Request for Exceptions Form File Type: PDF (.pdf) 1 Required
EEOC Compliance Form File Type: PDF (.pdf) 1 Required
Sworn Statement of Offeror File Type: PDF (.pdf) 1 Required
Redacted Proposal Documents File Type: PDF (.pdf) 1 Optional
TBE Participation Evaluation
Name Type # Files Requirement Instructions
TBE Forms File Type: PDF (.pdf) Multiple Required
Cost Evaluation
Name Type # Files Requirement Instructions
Pricing Sheet (BT-78MW) BidTable: Excel (.xlsx) 1 Required You will need to fill out the provided Response Template for this BidTable.

Please log in to download the Response Template.

Cost Proposal Narratives File Type: PDF (.pdf) Multiple Required
Additional Information (Pricing) File Type: Any (.*) Multiple Optional
Technical Evaluation
Name Type # Files Requirement Instructions
System Specifications (Q-48TV) Questionnaire: Excel (.xlsx) 1 Required You will need to fill out the provided Response Template for this Questionnaire.

Please log in to download the Response Template.

Technical Proposal File Type: PDF (.pdf) Multiple Required
Additional Information (Technical) File Type: Any (.*) Multiple Optional
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